A Bridge to Healing Edited by Clinical Audiologist, Richard Carmen (1998) 謬his book helps reduce return rates by 46% 百tudy shows that this book, as part of a guided counseling program can help you reduce returns & help patients cope with hearing loss. "...a guided consumer education reading program had a dramatic impact on return rates-in fact a 46% reduction."* "Subjects who read the assigned chapters returned their hearing instruments 3.8% of the time compared to a 47% return rate for subjects who received the book but did not read it." Clinical Audiologist Richard Carmen has been writing consumer books on hearing loss for more than 20 years. In this one-of-a kind book he brings together the most renowned U.S. audiologists, scientists, and authorities, each seasoned professionals in their respective hearing specialty, and some who themselves have hearing loss and use hearing aids.